- REFUND & CANCELLATION, DISPUTE SETTLEMENT POLICY
- Refund Policy
- Eligibility for Refunds
We want you to be completely satisfied with your purchase from www.aashirwadherbals.com. If you are not satisfied with your order or if the product you received is damaged or defective, you may be eligible for a refund. To qualify for a refund:
- You must contact our customer support team within 3 days of receiving your order.
- The product must be in its original condition and packaging.
- We may require photographs or other documentation to process your refund request.
- Refund Process
If you meet the eligibility criteria for a refund, we will initiate the refund process. Refunds will be issued in the original payment method used for the purchase. Please allow 7 business days for the refund to be processed after approval.
- Cancellation Policy
- Order Cancellations
You have the option to cancel your order if it has not yet been shipped. To cancel an order, please contact our customer support team as soon as possible. Once an order is shipped, it cannot be cancelled. Please refer to our Return Policy for information on returning products after delivery.
- Dispute Settlement Policy
- Dispute Resolution
In the event of any dispute or disagreement related to your purchase from www.aashirwadherbals.com, we encourage you to first contact our customer support team. Our dedicated team will make every effort to resolve the issue promptly and fairly.
- Arbitration
If a dispute cannot be resolved through our customer support team, both parties agree to submit the dispute to binding arbitration in accordance with the laws of India. The decision of the arbitrator shall be final and binding, and the costs of arbitration will be borne by the party determined to be at fault, in accordance with the arbitrator’s ruling.
- Contact Us
If you have questions or concerns about our Refund & Cancellation, or Dispute Settlement Policy, please reach out to our customer support team at:
www.aashirwadherbals.com/contact-us/